Our Stories

Making a Difference

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Sometimes when I’m brushing my teeth before bed I think, “Wow, it feels like I just did this.”  It’s true.  As we age, the days feel like they are rolling by faster.  Sometimes I wonder what happened to the day.  Do you ever feel like that?

Then I wonder what I did during the day.  Was I just a slave to my schedule?  Did I do anything that really mattered?  Did I make a difference?  Or was I just taking up space today?

(Now, I realize that I matter to my family and friends, of course, but I’m talking about something bigger.)

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Good Hands

 

Have you ever had that experience when you just know you’re in good hands?  You don’t even have to think about it.  My IT guy is like that.  I call him and I know that in this area where I am mostly outside of my skill set, I don’t have to worry.  I don’t have to worry that I’ll be taken advantage of, that I will be “upsold,” that my problem won’t be resolved.  I know that I can trust him, that he will do a great job, and that he’ll charge me a fair price.  Every time.  Check that off my list of things to worry about.

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Impact

Who has made an impact on you, on your life? It doesn’t have to be the most significant impact or the most profound influence. Is there someone who comes to the surface of your mind when you ask yourself that question? Are you still in contact with him? Does he know what an impact he had on your life? When was the last time you told him about his influence?

I challenge you today. Right now. Take a moment and put pen to paper (or fingers to keyboard) and write a letter to that person to tell her how she has impacted your life; what a difference she has made in your life.

What would happen if you called that person to tell him what he has meant to you and your life? Would it be a big risk? What is holding you back? Now, call that person. Right now. Don’t put it off. Read your letter to him. If that person is no longer alive, read the letter to someone he loved.

Now, how do you feel? If I were a betting person I’d say you feel pretty great. How would it feel to be on the receiving end of that call?

What’s holding you back? Don’t wait. You’ll be glad you did this! To see this in action, watch the video below:

Law of Attraction

Have you heard of the Law of Attraction?  Wikipedia says:

“The law of attraction is the name given to the maxim “like attracts like” which in New Thought philosophy is used to sum up the idea that by focusing on positive or negative thoughts a person brings positive or negative experiences into their life.”

Is it possible?  Is it true?  Does it exist?  Does it matter?  What if it is, if it is, if it does, if it does?  Can we act as though it is possible and true?  What does that mean?

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What does the customer want?

From talking with people, I can tell you what they don’t want.

They don’t want to be cheated, tricked, overcharged, or given unnecessary treatment.  From what I hear, that sort of thing is still going on!  It’s pretty unbelievable to me, but that’s what I hear.

They want to know they can trust their dental team.  Makes sense.  Sounds reasonable.  But how do we assure them that they can trust us?  Is it the kind of thing that develops over time like any strong relationship?  Maybe so.  That’s how we approach it: one patient at a time.  Trust builds through one conversation at a time.

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Insurance: Bane or Blessing?

I don’t know whether to bless it or curse it.  I bless it when I need it and it covers a medical/dental procedure.  I curse it when it doesn’t and when I pay my monthly premium.  Now, what am I getting, exactly, for this big chunk of change?  Sometimes I think I would be better off to buy disaster insurance and take my chances.  Because that’s what the insurance game is all about: taking chances.  It’s legalized gambling.  What I’m gambling on, though, is my and my family’s health.

I’m not a gambler; have no interest in Las Vegas, casino boats, and the like.  I work too hard for my money to see gambling as a form of entertainment.  I have no problem with other people gambling.  It’s just not for me.

I suppose, then, it should come as no surprise to me, that I gamble very conservatively with my health.  I assume that at some point in the year I or one of my family members will need the E.R., an ambulance, an unexpected trip to the doctor, etc.  What if it’s more serious, though?  Am I willing to have disaster insurance that will pay everything after $100,000?  Nope.  That’s too much for me to risk.  So I gripe and complain every month as I pay my ridiculous premium.

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Confessions of a Floss Hater

Is there something you just hate doing?  Something that you do because you know you should?  You know that responsible adults do this, so you should too.  Is it getting your tires rotated? Going in for your annual medical checkup? Taking off your makeup before bed? Exercising?  Taking your vitamins every day?

Flossing my teeth is one of those things for me.  There was a time when I would floss several times a week and feel pretty virtuous about it.  Three times a week!  That’s more than most people, right?  That means I’m taking good care of my teeth, right?  When my hygienist would ask me if I floss regularly, I’d chirp right up, “Yes!”  Yes, three times a week.  In fact, in the week before my dental appointments I’d floss almost every day, for good measure. (By the way, that doesn’t work. They always know.)

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Hurry! Hurry!

Hurry! Hurry!  Is it just that time of year or is it always that way?  I find that when I rush, rush, rush, I enjoy life less.  Is that true for everyone?  How does it happen?  Am I trying to pack too much in to one hour, one day, one week, one year?  What if I just said, “No. I will do less today.”  I’ve tried this and it requires quite a bit of self-discipline.  What happens, though, when I do less, is that I’m less rushed.  When I’m less rushed I can slow down, smell the flowers, and think.  I’m freer to enjoy the moment.

If we’re all rushing around (and I’m making an assumption here that I’m not alone in this behavior) doing, doing, doing, then when do we stop to think and to enjoy?  What are we rushing for?  Does the person who accomplishes the most win?  Is there a prize?

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Failing Forward

“Failing Forward” is one of my favorite sayings.  If I’m not failing, then I’m not trying anything new.  Even if I don’t get the first down, but I move the ball a few yards closer to my goal, I’ve succeeded.  Did I get a touchdown? No.  Did I get a few yards closer to where I want to be? Yes!  Even if I fail spectacularly, if I’ve learned something from the experience, I count it as a Win.

Failing Forward.  I’m hoping to do more of that.  Eventually…eventually…I’ll get to where I need to be.

 

Why Do We Buy?

Why do we buy?  There are so many reasons, if we want to be thorough, but primarily, I think we buy things to solve a problem.  The problem may be that we need food, that we need clothing, that we need transportation, that we need medical care.  It may, of course, be that we need a gift for someone or that we need a pick-me-up.  Perhaps we need to maintain the items we’ve already bought or that we already own, such as an oil change for the car or a haircut.  No matter the reason, we all buy things.  We also usually have a choice about where we buy.  That choice is the crux of it all for a business owner.

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