Have you ever had that experience when you just know you’re in good hands? You don’t even have to think about it. My IT guy is like that. I call him and I know that in this area where I am mostly outside of my skill set, I don’t have to worry. I don’t have to worry that I’ll be taken advantage of, that I will be “upsold,” that my problem won’t be resolved. I know that I can trust him, that he will do a great job, and that he’ll charge me a fair price. Every time. Check that off my list of things to worry about.