waiting-computerWhat are you willing to wait for?  What are you not willing to wait for?  Think about that.  Really think about it.  When you try to answer it, it’s not that easy.

The answers will be different for each of us.  I am NOT willing to wait for mediocre service; a movie to improve after 15 minutes; more than 25 minutes to see my doctor if I’m not in pain; more than 5 minutes on hold.

I AM willing to wait more than 2 minutes for my coffee if there’s a line; 5 minutes for the department store clerk to check me out when there’s a sale; 25 minutes to see my doctor when I’m in pain (though I’m not going to be happy about it).

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